Mobile is the ultimate channel for delivering time critical information. Ad.IQ services are used on a daily basis to deliver everything from road traffic alerts, appointment reminders, billing alerts and quit smoking support messages.

Using the Ad.IQ multi-channel platform, the client can offer their customers a choice of SMS, email and voice communication channels through which they may be contacted with important information. These services can also be integrated into a customer’s business process and the call centre, driving down call centre volumes and enhancing customer service.

The rules engine in the Ad.IQ platform is able to construct sophisticated communications strategies escalating from one channel to another – email to SMS to voice for example - if an appropriate response is not received by the customer.

Delivery notifications, credit control and items that require a consumer acknowledgment are ideal applications for our alerting services.